(A) Haji Husein Alireza & Co. Ltd. aims to provide high quality Sales, Service, Parts and related services to customers in order to match and where possible exceed their expectations. Therefore HHA ensured that its Quality Policy is implemented and met its goals.
The provision of vehicles and after sales services to our customers is detailed in contracts between HHA and its customers. These are supervised by company management and are detailed in functional procedures. The procedures contain criteria and requirements to ensure that sales, service, components and supporting administrative services provided are of acceptable quality and consistency.
(B) HHA is organized in a way that provides assurance of product/service quality through to ISO 9001:2008 requirements. A documented quality system is in operation which make sure for a continuous improvement for Quality Management System and throughout its permanent commitment to comply with quality management system requirements. This permanent development can be conducted through General Quality System procedures and Functional Procedures where its necessary and required.
(C) The Quality System is subject to periodic review and applicable and mandatory for all personnel.
Haji Husein Alireza & Co. Ltd. Gathers regular statistical information to review services and always aims to make further improvements to services, within the available resources.